For over a decade, I have learned the value of utilizing new technologies, employing forward thinking, and implementing simple processes that promote business and employee growth. My customers know that my approach is straightforward and simple and that my word is as good as a contract. I believe in building relationships with customers that are lasting. The best success can be measured by returning clients and the friends they send my way to experience my simple way of doing business. This philosophy is given strength when those who work for me are empowered to treat our customers fairly; creating an atmosphere of trust, honesty and respect.
The following values serve as the backbone of my business philosophy and management style. The high ethical standard represented in these values is expected from employees at every level of my organization.
Work as a TEAM toward our primary goal: Make the customer happy!
Deliver Quality Service by fixing it right the first time and exceeding expectations.
If we say will do something we DO IT.
Show respect for our people and provide opportunities for them to prosper.
ADMIT when things go wrong and simply FIX IT.
Provide an environment where learning is encouraged and career growth is supported.
Listen to new ideas then act on those that support our primary goal.
Thanks for taking the time to get to know those who serve you at Keene Chrysler Dodge Jeep Ram a little better.
I have been employed by Keene Chrysler since July of 2007, and have spent almost 15 combined years in the automotive industry, the majority of this time as Business manager or Sales manager.
During my time away from the dealership, I spend the majority of my time with my wife and two children, sports occupy almost all our time. Lacrosse, soccer and Taekwondo keep us hopping year round.
Patriots and Bruins make up the time we spend in front of the television. And an occasional round of golf serves as my channel thru which I am reminded why I sell cars for a living and don’t get paid to play professional sports.
Stop by the dealership anytime. We would love to see you.
A native of Southern New Hampshire. Tom has over 30 years of sales management and marketing experience, including 14 years at Keene Chrysler. After ten years on the road, engaging in various careers such as warehouse management, shipping and logistics, disaster restoration, and auto rental industry to name a few. Toms decided to return to his roots and relocate back to New Hampshire in order to stay close to family.
Now that Tom has satisfied his mid-life crisis, traveling across the country over the last 10 years. He is enjoying the reconnecting with friends and clients from his past at Keene Chrysler Dodge Jeep.