Customer Testimonials
Had a Great experience at the dealership while shopping for the new Grand Cherokee L. All questions were answered and the entire process went well for me personally. I would recommend this dealership to others.
I cannot say enough great things about this dealership. Tim responded to my email request within minutes. He answered all of my questions, and made car buying easy!
Steve at Keene Chrysler Jeep Dodge Ram did a superb job from start to finish getting us into a new Jeep lease! Like everyone else, we had to wait for production and delivery, but Steve followed up each step of the way and we couldn't be happier with our new Wrangler. Make sure to stop by and see Steve if you are looking to get into a new rig.
Just leased my 13th or 14th vehicle. So many I’ve lost track! Very easy transaction. A great experience as always. I’ll be back in 3 yrs!
Best dealership I have ever been too! I have purposely purchased 3 different vehicles from them because of the outstanding service!
I gave Fran the impossible task of locating the right vehicle for me. Two hours later: test drive scheduled. In less than two days: mission accomplished. Extra bonus: only a half hour of my time was required to complete the purchase. Thank you, Keene Chrysler!
My experience with Keene was great! All the people here are so helpful and friendly! By far the best Chrysler dealership in the New England area! A little worried to come with two babies but they were so great and had no problem letting them explore the show room! Very happy customer!
I just picked up my new Jeep Wrangler! Brian made the buying process incredibly easy. His knowledge of the Jeep brand is extensive. He sat with me and went through all the technology features and thoroughly explained each one. I would not hesitate to call him or stop by the dealership for further assistance. If you are in the market for a new vehicle, you should stop in and talk with Brian!
They were very friendly and no pushy salesmanship. Special thanks to Fran, Brian, Paul, Larry, Dustin and Eric for their help with our purchase. This is our first time dealing with Keene Chrysler.
I recently traded in my Jeep Wrangler for a RAM 1500 pickup truck. Although I loved my Jeep, it lacked the creature comforts, and space that I needed. Once I test drove the RAM, there was no turning back. Steve Robinson was my salesman, and I couldn't have been happier. Steve answered all of my questions and concerns, and was a pleasure to do business with.
Worked with Stephen to get our car and he was an absolute gem. Everyone there was incredibly kind and offered great customer service. They even drove our car up to us in Claremont! Would highly recommend, and love the car we got from them. Thank you Stephen!
This summer I bought my wife a new Jeep Wrangler here for her birthday, and I couldn't be happier with the purchase. The vehicle is awesome, and the whole buying experience was super easy from working with my salesperson, Steve, to doing all the paperwork with the finance manager, Duston. No "used car salesmen" tactics here, just friendly sales professionals here who did a great job from covering all the features of the vehicle to explaining and helping guide me to the right financing option for me. I would not hesitate to bring my business back to ...
Found a great deal on a “coming soon” Ram 3500 and emailed immediately. Was well under market value and salesman Steve Robinson honored my place in line although I was an out of state customer which would mean dealing with many inconvenience as well as holding the truck on their lot for an extended period of time while New York State registered the vehicle. I am incredibly fortunate to be the one who drove this Truck off that lot.
Stephen Robinson treated me with respect. He answered all my questions and never made me feel that because I am a women that I didn't deserve to be helped...definitely will go back when I may need another truck.. Thanx Steve...
Took my 2015 Ram Ecodiesel in for it's usual service appointment, was treated courteously and given a loaner and my vehicle was promptly serviced, have been getting serviced here since the late 80's always a pleasure.
We have bought several Ram trucks at Keene Chrysler specifically through Brian Zipps. He is a kind, knowledgeable salesman that doesn’t bug or hound you like most salesman! He goes out of his way to find the right vehicle for you and is not at all pushy! This is the reason that my husband and I go back to him!
Really great experience.
This is my third purchase in 4 yrs. I live in a different state 1 1/2 hours away to by from them, that says it all.
This is my third purchase in 4 yrs. I live in a different state 1 1/2 hours away to by from them, that says it all.
Our family has been buying cars from KCJD for many years and have always had an excellent experience. We see Brian Zipps and would recommend him to anyone who is in the market for a new vehicle. He goes above and beyond to be sure his buyers are 100% satisfied.
I did a lot of searching and studying...looking for dependability and long term reliability and found RAM to be a truck i should be able to count on for many years and miles..250000 or more with the Hemi... I was lucky enough to find Keene Chrysler and Brian , Justin and Larry to help me with my truck purchase. Within a week of contacting Brian we had worked out the details and and he delivered the RAM to my house, over 80 miles away from Keene. He showed up on time an proceeded to go over every button , switch and computor ...
Great customer service! Steve Robinson is outstanding. So kind, thoughtful, and truly takes the time to learn what the customer is looking for. Excellent dealership!
They did not have what I wanted I was very specific Stephen helped me order what I wanted and amazing customer service! 100 percent Recommend
I would definitely recommend this dealer . It was super easy and everyone there was very friendly. From start to finish they made the entire process so smooth and fast .
Fran our salesman was an absolute pleasure to work with. He was knowledgeable, friendly and made the whole truck buying process a pleasure. I will recommend Fran and the dealership to anyone looking to purchase a vehicle. Our experience was what car buying should be at all dealerships!
Wonderful staff! Very friendly and easy to work with, they were able to satisfy my needs and more. I was able to leave the same day with the vehicle due to the swift work by the team!
Loved these guys. Straight shooters, no pressure, good vibes.
Professional, fast and friendly. Had me in a car and pulling out of the lot in less than an hour and a half. Thanks for the great experience.
Purchased a new to me 2016 Dodge Challenger RT from Fran. He was very knowledgeable and made the process easy. The entire team made the process quick and painless. Thanks to all involved for getting me a car I'm thoroughly enjoying!
Excellent experience when buying my new truck! Brian went above and beyond to make sure I was taken care of. Everything from the test drive to explaining all the features after the sale. All with no pressure.
Brian went above and beyond to make sure I was properly treated! Couldn't be happier with the whole experience!
I can not say enough. This is the third vehicle I have purchased from them. Stephen Robinson is the best sales person I have ever come across. The integrity of this dealership is incredible. I will be shopping there for my next vehicle. Thank you Chas
Had the best experience! Phil and Dustin were both so helpful and got us into exactly what we wanted!
I loved working with this business and in particular Steve Robinson. My purchase was complicated by being in California on vacation when I saw the car i wanted to buy. Steve was so helpful in making this transaction run smoothly. We arrived several weeks later and found our car fully ready for delivery. I could not be more positive about Keene CDJR and in particular the efforts of Steve Robinson, salesperson from the stars!
Excellent outcome while purchasing my new car. Due to chip shortage supply was limited across the North East but they found and brought me the car I wanted. Financing was superb, quick, and painless. Overall a wonderful experience and look forward to doing business with them again in the future.
No pressure salesman, in and out with no hassle! Left feeling great. Would definitely buy from them again in the future. Phil was AWESOME!!!! Thanks
I was looking for a new Jeep and found the perfect one at Keen Jeep. Staff was wonderful. The process what great from start to finish. I know where I will be going for the next one.
Overall had a great experience at Keene Chrysler. I had my vehicle in for an oil change and ended up trading it for a screaming deal on a new one. The buying experience itself was kind of drawn out, but I still feel like I was paid to buy a new vehicle. Who could complain? 😁
Francis was very friendly, polite, and courteous. He made sure my 93 year old Dad was able to enter and exit the Jeep before trying to sell me this vehicle.I would recommend this sales person to others.
Very knowledgeable and helpful dealership. Extremely satisfied with the purchase and highly recommend Keene Chrysler! Thank you for all of your help, Steve!
This has been a great buying experience. I was in the market for a Jeep Gladiator. I shopped on their website and found the one I wanted. I reached for more information and a salesman contacted me right away. I met in person and test drove the exact Jeep I was looking at. The dealership gave me a good value for my trade and we made a fair deal on the Gladiator. I wanted to do some work on it before I took it. The service group acted fast and I took delivery within two days of first setting eyes ...
We recently bought a custom ordered 2021 Jeep Wrangler from Steve at Keene Jeep. He was absolutely amazing. He kept us apprised of the status throughout the entire process beginning to end, provided us financial numbers when we placed the order and those numbers stayed the same until the end. He welcomed us with a smile and a prompt closing on the day we picked up the vehicle. He took his time to show us all the ins and outs of the Wrangler, got us set up with Bluetooth and UConnect. His priority was our time and ensuring we were comfortable ...
I really enjoyed working with Phil Castelli, he is very knowledgeable and helpful. He helped me find exactly the right vehicle for me. Thank you, Phil!
My neighbor bought his new Jeep from them recently and I decided to give them a try. I talked with Phil and he was amazing. He answered all of my emails very quickly. When I finally got there they gave me an extremely fair price for the new vehicle and for my trade-in. I highly recommend this facility.
Top notch buying experience. All team members are extremely knowledgeable and competent! Parts manager was particularly knowledgeable on proper commercial truck tires when selecting what to install on my 2015 Ram 5500 dump.
Stephen Robinson was great to work with this is least my 5th car threw him I highly recommend them the whole term at Keene Jeep was a pleasure to work with
Keene Chrysler has been extremely supportive to the Keene Serenity Center throughout the years. 2 years ago they set us up with a vehicle to use in our "Road to Recovery" transportation program. This vehicle was involved in an accident and was determined to be a total loss. I made a call to Mike Korpi and Paul Blanchette and they quickly found us a replacement and we are on the road again. The whole team is amazing- and quick. Thank you:)
Phil was great at helping me get everything I wanted in my Jeep Wrangler. Once it came in, everyone was helpful and pleasant to work with in taking care of the details. Overall, a very positive experience.
My salesperson Steve was the best I have ever worked with. Prompt, polite, and efficient. Steve went the extra mile to make the purchase of the truck easy and simple.
Everything went fine
Great experience start to finish. Thank you Fran , Paul and Dustin.
Wonderful customer service. Walking through the doors of a dealership I was apprehensive but Tim made us feel instantly welcome. No pressure service. I would recommend highly!
Fran Gordon provided excellent service and went above and beyond what I would expect to find me the vehicle I wanted. Transaction was fast and painless.
I purchased a Dodge Tradesmen 2500. Fran was the salesman and he did a fabulous job of finding me the vehicle I wanted. Heavy Duty trucks are difficult to find right now so it took some real persistence on Frans part to get me a vehicle that fit my requirements. The transaction for very smooth and painless.
Great dealership great staff!!
After calling several dealerships to locate a specific Jeep Compass our daughter wanted, Steve Robinson was able to locate one in two days. He did a great job to make this happen and found all the rebates he could get us too. The process of buying the Jeep was easy and everyone was friendly and helpful. We would recommend this dealership... ask for Steve!
My daughter's first new Jeep was totaled, she was fine. I had spent most of a week calling 10-15 dealerships with a list of options my daughter's car had and more. Steve from Keene Jeep was willing to locate and swap the exact Jeep she wanted in 2 days. According to the rest of the dealerships I had called, they could not make this happen especially with only a few Jeeps in the northeast the same color and with the right options. Steve worked to get the best rebates possible and make this happen on the last day of ...
Phil Castelli was wonderful to work with. He was fair, honest, and attentive. He took care of my every concern. He, along with Paul and Mike, made the car buying experience better than imagined. I loved their low pressure style. My next purchase will definitely be from Keene chryslerDodgeJeepRam.
Great people, no pressure atmosphere would recommend to anyone. Phil was very easy to work with, promptly responded to questions I had asked via email prior to coming into the show room
Always enjoy working with the sales team here. My buying experience is always smooth and hassle free. Keep up the great job 👍
This is my second purchase from Keene Chrysler Dodge and I'm sure it won't be my last! Excellent service!
Great dealership, I was shopping online for a Rubicon with a standard transmission, thankfully Keene had one, not exactly the Jeep I wanted but Stephen was the first to get back to me out of all the dealerships (I was searching all of New England and New York), we discussed the Jeep he had on the lot and options (I didn’t care for the color). After I decided that I would just order one I reached back out because of the positive interaction I had with Keene when I was shopping current inventory. The negotiation was very easy over ...
I had a great experience purchasing my new Wrangler Rubicon. They didn’t have the exact one I wanted on the lot so they quickly ordered mine and had it here within 6 weeks. Thank you Stephen and the rest of your team. I will be back when the Ram needs trading in.
I was very pleased to work with this dealer. They treat you fairly and stand by their commitments. No pressure sales and an obvious commitment to their clients.
First time buying from this dealership and Phil was great. I love my new jeep and everyone made my experience so easy and fun. What a great place.
As a first time buyer I was very impressed how honest and kind everyone was their at Keene Chrysler Dodge Jeep Ram. I was interested in five trucks their and Tim in sales hooked me up with info on all of them, after choosing the one I liked the most we started the paperwork. Dusten in finances couldn’t have been more helpful with everything. Everything was completely explained to me and what I didn’t understand was broken down for me. I requested a hitch put on before I picked up my new truck and it was with no ...
As a first time buyer I was very impressed how honest and kind everyone was their at Keene Chrysler Dodge Jeep Ram. I was interested in five trucks their and Tim in sales hooked me up with info on all of them, after choosing the one I liked the most we started the paperwork. Dusten in finances couldn’t have been more helpful with everything. Everything was completely explained to me and what I didn’t understand was broken down for me. I requested a hitch put on before I picked up my new truck and it was with no ...
While we were just looking at the Jeeps, we were approached by a wonderful gentleman who helped us understand all about the vehicle we were looking at. After test driving and the reassurance from him the value we were getting, we decided to buy. Thank you for helping us make the best decisions possible.
All around positive new vehicle purchase experience. Never once felt pressured to make a purchase. Nobody asked the standard 'do you like it enough to buy it?', or 'what's it going to take?' questions, and never had to wait for the conclusion of the mysterious conversations with a manager to get me the best deal. This held true through signing the paperwork and not being browbeaten into a warranty that wouldn't meet my needs. All of my questions were answered honestly, even when I might not have liked the answer, and it was obvious all of the staff ...
I would highly recommend this dealership to anyone vehicle shopping. Fran and Duston made it a very easy process and we're extremely helpful. Everyone I dealt with was very knowledgeable about any questions I had and were eager to find the answers to anything they didn't know off hand. I was leasing for the first time and I certainly had plenty of questions! There was no pressure throughout the whole process, quick and painless. The fees were minimal and very clearly explained. The whole experience was refreshing compared to what I'm used to dealing with at dealerships. ...
As always the staff at Keene Chysler was very friendly and there to help us, salesman Brian Zipps always goes out if his way to help and does not pressure you👍👍 Great communications and COVID protocols were meet all around. Dustin was very helpful also
Salesperson Brian Zipps provided me outstanding service throughout the process and his follow through was great ! Brian is very knowledgeable and made the buying process smooth. Thanks Brian and the sales team ! Well done !!
