Welcome to Keene Chrysler Dodge Jeep Ram

While on vacation our Pacifica had an unusual problem, the shifter needed replacement, but the problem came and went, making it difficult to isolate. Josh and Jon were able to work us in despite being very busy and managed to fix the issue and get us back on the road. We made it back to Virginia with no problems thanks to these fine men! I recommend them highly and would trust them anytime.

Jeep Wrangler 4XE are very fickle vehicles that do not work as intended in the New England climate. On a most recent service the oil change light was not turned of and I found out all 4 shocks were blown and defect and the vehicle would not pass it's safety inspection. Parts were to be ordered in a week, and I requested to be emailed as soon as that occured. A month later no email. Finally they confirmed they had the parts but it would be 10 days or longer to install them, even after waiting 5 weeks for my vehicle to be repaired by warranty. After several emailed Jeremiah the srvice manager has determined that my vehicle will not be fixed by the dealership after no effort has been made to them to fix it, nor would they confirm a date & time. The reason is that if you are not happy with a lack of service at this dealership you are not welcomed as a customer. The vehicle has 4 blow shocks since the 4XE Jeep was poorly enginerred and it will not pass safety inspection. For 5 weeks I've had to drive under this condition and zero effort to assist in anyway was made by the dealership. Very odd, but this is what this dealership seems to be about. Another note is that they suggest leases through ALLY which do not allow you to easily trade the vehicle in. Other leading dealerships in the Keene area would NEVER subject a customer to either of these problems. Conversely the sales department was always happy to research, address issue, and add value.

Tim Harrington did an amazing job finding me the dream car I asked for! Dustin was amazing at setting up the financing. These guys make a great team and I highly recommend them!

Worst experience! Stay away from this dealership, trusted them on a used vehicle purchase. They did not disclose the problems the vehicle had until after we purchased. Now, another $1500 in repairs before we can use the vehicle.

my car buying views have changed! Now a wonderfully expedited process made simple by these helpful and friendly people. Highly recommend visiting our Keene jeep Dodge dealership

Fran, Paul and Duston made it as easy as possible to trade in my truck. Being at the dealership for only an hour or so is a great change of pace compared to other dealership experiences I’ve had. Highly recommend these guys and this dealership

Brian Zipps is the guy to see here. We came in on Sunday @ 11, drove away Monday @ 5 with a new beautiful Jeep. Duston was great in finance too. Smoothest vehicle purchase I’ve ever experienced. Thank you, Lisa & Rich

Ordered a 2023 Jeep Wrangler Rubicon 4xE when it came in early, I was excited but also quarantined due to COVID. The dealership worked with me and my screwed up schedule so that I could get my vehicle as soon as possible and with a great rate. Thank you everyone!!!!

We have purchased 4 jeeps from Keene Chrysler Jeep Dodge. Transactions have always been easy and the service is great! Brian Zipps is the best!

My third vehicle I have purchased from Steve! He always makes the process so easy! Thank you to Steve and Dustin as always in the finance department :)

A big thank you to Tim and Dustin! Buying a new car isn’t fun to me (going back to making payments, ugh) but it is a necessity and you have made it painless and I appreciate all you have done to make it happen. Thanks again!

The whole experience has been very positive all employees were very professional and polite!! Special thanks to Brian and his team!!

Our overall vehicle purchasing experience was Excellent.! Phil C. was a very helpful Sales Rep. He was down to earth and able to answer all our questions without making us feel pressured in any way. Once we decided to buy, Dustin was amazing and guided us through the purchase process quickly and efficiently while still maintaining focus on the details we needed to understand. The team of individuals who prepared the new vehicle did an outstanding job as well. When we were ready to leave, the vehicle was prestine and we were very happy to drive away in it. The whole sales team did a great job and I highly recommend them. It was well worth the trip that we made to get there.

Since 2008 we have always had a good experience with Brian and the Keene Jeep team. Both in purchasing and maintenance. Highly recommended

Best car buying experience I've had! Spoke with Stephen at 5pm on Wednesday and was home with my new Jeep by 5pm Thurs. Very professional, friendly, and down to earth. I will recommend them highly.