Keene Chrysler Jeep Dodge Ram

"Three's the charm"

This is the third vehicle we have bought from Kevin Louge at Keene Chrysler Jeep. He is a salesman that can be trusted! I value his opinion and know he would never lead me astray! Thank you Kevin for being an honest car salesman. And thank you Keene Chrysler Jeep for living up to Kevin's qualifications!

Happy Again

"Happy Again"

I test drove two Jeep vehicles with Al in the back seat. He wasn't frighten at all even thouht I am known to be a scary driver. He was a very personable salesman, not pushy at all and very patient with me. I purchased a Jeep Liberty in 2005 from KCJD and had it serviced there as well. Service is excellant, and so my new 2012 Jeep Liberty will also be a regular at KCJD. If you are shopping for a new vehicle and a very personable and stressless time, visit KCJD.

Al's the best

"Completely Satisfied"

My husband and I bought a Jeep Wrangler 4-door vehicle from Keene Chrysler Jeep Dodge. Our experience was great. No pressure... The price was reasonable and we walked out of there feeling like we got a fair deal on the vehicle. From the Brian to the financing, it was a great experience.

Thanks

"Sean and Mark to the rescue"

I just wanted to write and give you guys an excellent review on the work you did on my '03 Grand Cherokee Limited. I believe Sean and Mark were the guys that helped me. Anyway the thing performs like a beast after the work the team did. The engine sounds great, it shifts smooth, and handles better than it did when I got it. Good work. Been driving it like a toy now for 3 days! -Stein

Driving it like a toy

"Broken down and late"

Friday night, 4:30 PM, on our way home to Virginia, lost serpantine belt to my jeep. Towed to Keene Jeep to see if they could repair on Saturday. Service tech volunteered to stay late Friday night to fix belt and electric fan it took out. Done in one hour and very professionally. Not your everyday dealership. Head and shoulders above what I have seen in other dealership. Professional in all aspects and happy to take care of thier customers. This place is the place to go in this area. I wish we had a dealership like this in Hampton Roads Virginia. I can not thank Jeremy and his service crew enough for what they provided on that Friday night. Thanks to everyone at Keene Chrysler-Dodge-Jeep.

Broken down and late

"Happy again"

 

Written By: ramhemi09

11/18/2010 9:13:09 PM

I have had service at this dealer off and on for years.  My first sales experience was in 2009 when I custom ordered a 2009 Dodge Ram 1500 Laramie.  I had found them to be easy to work with.  They didn't pull the high pressure garbage that is all too common at a car dealer.  I price shopped the area and found no deals that were better than they were willing to offer me.  What I did find at competing dealers were bad attitudes.  I always am upfront that I AM BUYING this vehicle so that I don't have to be sold on the vehicle.  I like numbers.  Keene Chrysler was able to see this and get to business.

 

I have had excellent luck Ram 1500 and other vehicles in my small fleet, so I've yet to have a serious break down, but I have had two flat tires recently.   Keene Chrysler was able to fit me right in both times.  They were also very competitive with tire pricing have been great about working into my schedule.

 

I would recommend this dealer wholeheartedly.

Happy again

"Our New Mopar'10"

 

Our New Mopar '10

"We Love Kevin"

My Review of Keene Chrysler Jeep Dodge:
My husband and I stopped by several dealerships on a rainy Sunday. Mostly to look around and not have to deal with pushy car sales people. Not long after pulling into the parking lot of Keene Chrysler Dodge Jeep I found the vehicle I knew I wanted. But I did have alot of questions. It must have been fate, because out walked "Kevin Lougee". He asked if we needed help and from there we looked at several different vehicles....but my heart kept coming back to the 2011 Dodge Durango Crew. He told us to take it for a drive and the Durango would speak for itself. When we got back Kevin asked what questions we had. He answered all the questions we had at the time. The next day he answered even more questions.
In all my years of having to deal with any kind of sales person, Kevin Lougee has been such a wonderful person to deal with. If there was anything he didn't know (there wasn't much) he made sure to find out for us. Needless to say because of this wonderful salesman I now own a 2011 Dodge Durango Crew. And I LOVE IT!!!!
Thank you Kevin and the staff at Keene Chrysler Dodge Jeep.
By the way I have friends that are going to be seeing Kevin in the future.
Thanks for everything
Beth & Jeff Johnson

We Love Kevin

"The Shoemaker's"

We are 100% satisfied! Couldn't have asked for a better experience. Kevin and Dustin went above and beyond to help us secure financing, making it possible for us to leave the dealership in our new 2011 Jeep Liberty. We will definately recommend this dealership to our friends and co-workers. Kevin and Dustin thanks again! We will see you when its time to buy our next Jeep! - The Shoemaker's - Acworth, NH

The Shoemaker's

"Kevin Lougee for President"

My Review of Keene Chrysler Jeep Dodge:
No matter what the reason for purchasing a new auto, the process of buying one can be stressful at best. Kevin was very knowledgable of his product and allowed me to decide what I wanted and how it would work for me. Not once did I feel pressured or deceived. He offered me a fair deal on a 2010 Chrysler Sebring, Ltd. and I love the way it drives, the mileage it gets and the sleek beauty of it. The dealership also gave me a fair price on my trade-in which had very little life left in it. In addition to the assistance offered by Kevin, I popped into the dealership one day when Kevin was not there and his boss, Mike, took time to visit with my husband and me and, again, was not pressuring or pushy, but seemed truly confident in the product he was showing us. In contrast to our experience with Keene Chrysler Jeep Dodge, we had visited another dealership in Keene and felt that we had been held hostage for the better part of a day and still walked away with no vehicle because they wanted to sell us everything but what we asked about. We have driven Chryslers for the past eight years and have had great experiences with this U.S. product. Keene Chrysler Jeep Dodge reinforced our belief that Chrysler is a good product and the people who tend to sell them are hardworking and respectful of the buyer. I don't complete a lot of surveys, but welcomed the opportunity to be able to thank Kevin, Mike and others at Keene Chrysler Jeep Dodge for getting me in an excellent auto that fits my needs and doing this while facilitating my need to feel independent in my decision.

Kevin Lougee for President

My family has chosen Keene Chrysler Jeep Dodge for our cars since before I can remember. We have always worked with Al Shepa to buy our vehicles, and the most recent purchase was our 7th car. He always treats us right, is completely honest, and doesn't try to pull anything over on us. He works to get us what we need, and not simply to make a profit. The Keene Chrysler team is truly one of the best around, and the vehicles they sell are always top quality. If you're looking for a new car and are hesitant to trust just anyone, these are your guys. They are wonderful. You won't regret choosing Al Shepa and the Keene Chrysler team.

The Wells Family

"Mark to the rescue!"

We were broke down in keene n.h. and received prompt service for our repairs.We were given a fair price on repair,and very friendly service.It would seem like this dealership would be a great one to take our bussines to.All aspects of repairs were explained to us before any work was performed.

Mark to the rescue!

 

The staff at Keene Dodge saved our vacation.We were travelling when our truck overheated. It was towed to the dealership.As it turned out, the entire staff working that day bent over backwards to assist us and despite how busy they were that day, managed to figure out what was wrong with the truck and fix it by late afternoon- setting us on our way, saving our vacation, when we were concerned it was going to be delayed to the point of possibly being ruined.The staff was terrific... and they took care of us as if we were repeat customers that they needed to keep happy-rather than the passing through vacationers we were. All the people we shared the waiting room with were repeat customers- and they raved about the service department and told us we were lucky to break down where we did- your customers promised us it would all work out because we were in good hands. That's a testament and something you should all be proud of! We commend your staff- and thank them again !!! They deserve to be recognized. 

The Craddock's

"July 3, 2009 - Thank you Al Shepa"

"I want to express my thanks to Al Shepa for the best buying experience I have ever experienced and this is my 5th Chrysler car.  He is knowledgeable and has a keen ability for making everyone feel comfortable despite credit hangups and worries about financing.  He made my wife and I feel entirely at home during the entire buying process.  There is a very good reason why your dealership was not chosen for closing.  Your service department has been super for me and now I know that the usually most dreaded experience (buying a car) can be a friendly (almost family) kind of experience.  Good people all.  Thank you very much."

Mr. and Mrs. McIntyre

"June 2, 2009 - To All of the Folks at Keene Chrysler"

About two months ago my wife and I bought a Jeep Wrangler X from you folks, and the experience has caused me to write this letter so that all of you can know how Chris and I feel.  Without question, this was simply the best automotive encounter in our lives!

The most important part of our time thus far with Keene Chrysler has been with Brian Zipps.  After our old Subaru broke down - again - we went to your business on a Saturday afternoon hoping that there was no one around.  Chris was a Wrangler owner from the early 90's, and even though we had owned imports since then, thought it would be fun to look at Jeeps.  We were surprised to find Brian was working, and even more surprised when he was courteous, welcoming, and then - after producing his card, left us alone.

Brian must have been able to tell we were serious car-buyers, and he treated us just the way we wanted and needed to be.  After a few days of thinking, we called him up and came back down with a long list of questions ranging from how to drive a new Jeep the right way to what the real deal is with Chrysler cars.  He was clearly a man who knew and loved his product, but - most importantly - we could not believe how sincere and welcoming he was.  We were also shocked at the level of camaraderie between everyone.  There was not an air of competition, but one of friendship.  We discussed our budget with him, our lifestyle, and our plans for the future.  He talked to Chris as someone who had been a Jeep owner, and not just as my wife who was along for the ride.  He was able to fit us with a perfect match and we drove home with not only a great new vehicle, but also a new understanding of the quality products that Chrysler has been putting out for many years now.

We have since come back with more questions for Brian about four-wheeling, and to have the service department look at a minor issue.  Service is as kind and professional as Brian and the other associates we have met.  Both Chris and I feel like we did when we were little kids going with our parents to buy a car.  Back then it was a big deal, an event.  It was done with people who remembered your name and had an ample supply of donuts (and you guys have danishes.  Even better!)  It was done with people who introduced you to their managers (which Brian did for us) and let you knew you were joining a family.

Bravo, Keene Chrysler.  We love our Jeep wildly, it has revitalized something in my wife about driving a vehicle that has been absent for many years, and has given us a new connection to the New Hampshire woods we love so much.

And thank you, Brian Zipps, for making it happen.

Loyal Customers Now and into the Future,
Jack and Chris Bouley

Jack & Christine Bouley

March 14, 2009 - "Cool Vanilla"

I received a note in the mail asking for an opinion of my purchase experience at Keene Chrysler.  I would like to let you know that I am very pleased with everything!  My new "Cool Vanilla" Dodge Charger is my baby.  It performs the best, and I receive many comments on the car, including from my family, who says that it has a lot of class and pizzazz!  Even the teller at my bank said "What a beautiful car!"  I love the power!  Even Abbey, my little dog, can't wait to go for a ride!  My salesman, Kevin Lougee, gave me excellent service and attention.  Everything is very personalized.  The people at Keene Chrysler make me feel like part of the family!

Mary Rose Diani

March 11, 2009 - "Northern Hospitality"

Dear Mr. Silvestri,

I want to thank you and your staff at Keene Chrysler-Dodge-Jeep for the great service I received while visiting friends in Keene.

My Jeep Grand Cherokee's alarm malfunctioned in Vermont at night on February 23, 2009, and it was towed in the very early morning hours on February 24, 2009.  I had never been in such cold weather in my entire life!

Your dealership disengaged the alarm system so my Jeep was drivable. 

I was very shocked when I asked for a pickup ride to your facility in the afternoon when the Jeep was repaired.  I was told the driver would be there in "five minutes" and what do you know he was there in five minutes!

Your staff insured a happy ending to my first trip up North and in the next days I continued to drive my Jeep around New Hampshire and Vermont, enjoying the snow!  It also restored my faith in people's word as your advisor Nick Owen said your dealership would have me up and running.  And he was right.

Thanks again and best regards.

Simon Najar

"Customers since 1986"

The first car we bought from Keene Chrysler was a 1986 Dodge Caravan. We have been very pleased with your dealership. It's a pleasure to buy a car without any pressure from the salesperson and to get all the honest and open information we need to make the decision.

The Seppala's

I would highly recommend this service dept. AND service is a BIG part of purchasing your vehicle! I did not get exceptional service because I purchased my vehicle there because I did not. I just happened to be out of town when I made a purchase, but they have treated me with personalized service along the way. My husband JUST returned from a year long tour in Afghanistan --- I can say along the way I utilized the services offered here several times. Every time whether it was for tires, A/C issue, oil change, etc. --- they ONLY did what was necessary and offered info for something that would need upcoming attention to give me time to plan,they went out of their way to sign me up after all paperwork was completed for free oil changes and a discount and reran everything to save me 9.00 on one service towards the next. REALLY who does that!! I could've walked out not knowing about either. The MOST IMPORTANT service they offered was the day I was ready to leave Keene to pick my husband up in Burlington on DEC 14th 2010-- I locked my keys in my vehicle while it was running-NO clue where my spare was and was SO in the Homecoming mode I could not think straight anyway! I frantically called them and they gave me their protocol for cutting a key to unlock the door. It included the VIN, bringing down the info, waiting for them to cut the key. To make a long story short, right in the middle of being busy, they had this upset wife on the phone worried she would be late picking up her husband she had not seen in a year--they dropped what they were doing and coordinated someone to take vehicle info and VIN, someone started cutting the key, address was input and map was printed as they set up the delivery with one of their drivers, I was called back and reassured a driver was on his way!!! I looked out my window and the courtesy driver was there -- ALL HONESTLY within 1/2 hr! I have no idea how they did that in that time frame!!! So in addition to the superior service and personalized attention, information they provide and honest and dependable quotes while my husband was gone---- I want to -- let me change that to WE want to thank Mark and staff for being there for the past 15 mths and Truly going out of your way with quality work and a service dept that cares!! Thank you Stan and Andrea

Still Happy!!

"Thank you Keene Chrysler"

Written By: nclarke

1/14/2011 6:04:19 PM

I have purchased 3 PT Cruisers fronm Keene Chrysler and have completely satisfied.  The salesman, Steve Robinson, could not have been more friendly or professional.  When I bring the car in for servicing, the greeting is cordial and all the employees in the service department are most helpful.  They explain any issues or problems I might have and they also inform me of any special promotions which are available.  Since my current PT Cruiser is a 2010, and the last year it will be made, I hope that the Chryser corporation will make something comparable should I need a new vehicle in the coming years.  I can't imagine going to another dealership.

 

Thank you Keene Chrysler!

 

Nancy

Peterborough, NH

Thank you Keene Chrysler

"BEST SALESMEN EVER"

My Review of Keene Chrysler Jeep Dodge:
We just bought a jeep from keene Chrysler Jeep Dodge. We worked with Kevin Lougee. Best car salesman! He was just great. Friendly, down-to-earth, no pressure, well informed, detailed, and just so great to work with. He made buying the car of my dreams a real joy! Thanks Kevin!

THE SPORBORGS