Customer Testimonials

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Google May 17, 2017
 
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Facebook May 15, 2017
 

Let me just start off that Kelsey in service is by far one of the most respectful, courteous, patient, and knowable staff! A quick backstory of the long headache leading to my experience at Keene Chrysler Jeep Dodge Ram. I purchased my New Dodge Challenger at Herb Chambers Dodge (where I have purchased all my vehicles) in Massachusetts where I also live. One of the extra's I purchased was the wheel and tire protection plan. With in the first few weeks of owning the car, I was... cut off and got a small scuff on one of the wheels do to a curb. Long story short, I went to Herb Chambers to use my protection plan and was told they could not match the matte black wheel so they could not fix it. After battling with them for over 2 years and instead of the dealership to just replace my wheel at this point. They tell me the chemical they need to fix the wheel could not be transported into Massachusetts and for MYSELF to find someone that could POSSIBLY fix it. (This same protection plan they continue to sell to people which they can not honor) This is when I contacted Keene Dodge and had the pleasure of working with Kelsey! I explained everything that has occurred and she began working on a resolution right away. I dropped my car off in Keene after taking it out of storage, and Kelsey contacted Herb Chambers Dodge along with many others to get the ball rolling to finally get my wheel fixed. After a few weeks Kelsey got the claim approved and now had to get someone to fix it. About a week after the claim was approved she managed to get done what no one else could, by getting my wheel fixed! I can't thank Keene Dodge enough especially Kelsey with everything she did to make sure I had the best experience I could with everything that occurred! I would recommend everyone that visits this dealership for service on the vehicle has the pleasure of working with Kelsey, as again she makes your headache hers and finds a resolution! Thank you again for everything! -Chris P. See More

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Facebook May 15, 2017
 

Excellent customer service. Very efficient in getting my vehicle serviced, great waiting area.

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Google May 15, 2017
 

Let me just start off that Kelsey in service is by far one of the most respectful, courteous, patient, and knowable staff! A quick backstory of the long headache leading to my experience at Keene Chrysler Jeep Dodge Ram. I purchased my New Dodge Challenger at Herb Chambers Dodge (where I have purchased all my vehicles) in Massachusetts where I also live. One of the extra's I purchased was the wheel and tire protection plan. With in the first few weeks of owning the car, I was cut off and got a small scuff on one of the wheels do to a curb. Long story short, I went to Herb Chambers to use my protection plan and was told they could not match the matte black wheel so they could not fix it. After battling with them for over 2 years and instead of the dealership to just replace my wheel at this point. They tell me the chemical they need to fix the wheel could not be transported into Massachusetts and for MYSELF to find someone that could POSSIBLY fix it. (This same protection plan they continue to sell to people which they can not honor) This is when I contacted Keene Dodge and had the pleasure of working with Kelsey! I explained everything that has occurred and she began working on a resolution right away. I dropped my car off in Keene after taking it out of storage, and Kelsey contacted Herb Chambers Dodge along with many others to get the ball rolling to finally get my wheel fixed. After a few weeks Kelsey got the claim approved and now had to get someone to fix it. About a week after the claim was approved she managed to get done what no one else could, by getting my wheel fixed! I can't thank Keene Dodge enough especially Kelsey with everything she did to make sure I had the best experience I could with everything that occurred! I would recommend everyone that visits this dealership for service on the vehicle has the pleasure of working with Kelsey, as again she makes your headache hers and finds a resolution! Thank you again for everything!-Chris P.

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Google May 8, 2017
 
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Cars Apr 21, 2017
 

The process of buying a new truck was very easy. Steve and Paul were a huge help and got everything I asked asked for done and fast!

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Yelp Apr 20, 2017
 

Phil was amazing and made the whole process quick and painless. Thank you!

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Facebook Apr 16, 2017
 

The last time that I bought a new vehicle was in 1988, it was a horrible experience, I have been in the market for a new truck for a couple of weeks and visited quite a few dealerships, they reminded me of my 1988 experience. I walked into Keene Chrysler in can't say enough good about Brian and the staff there, their lack of pressure, their listening to my needs and for filling them . AAAA+ to this team highly recommend

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Cars Apr 10, 2017
 

It was a good experience and very helpful overall. The salesman did his best to satisfy the customer's needs and concerns.

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Facebook Apr 9, 2017
 

Thanks to Steve Robinson and Dustin for treating us very well Saturday. We purchased a new Dodge Dart for our son and I upgraded my Durango, went from my 2004 to a 2015.

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